Orders take approximately 1-3 business days to process before shipping. Orders placed on Saturday and Sunday will not be processed until the following Monday.

Orders may be shipped with multiple carriers. Ground typically takes 3-5 business days and Expedited takes 2 business days.

You will receive a shipping confirmation via email when your order has been processed and shipped. This email will contain a tracking number which you can use to track the status of your order online.

Yes. International orders are shipped via DHL and are usually delivered within 5-7 business days.

Duties and taxes are included at checkout for all international orders.

Free shipping is offered based on total spend and location.

Shipping is free for orders over $200 USD.

For any other purchases, shipping will be calculated at checkout. There may be up-charges for heavy or bulky items, depending on destination.

Merchandise that is unworn, undamaged and in the original packaging can be returned or exchanged within 14 days of delivery.

Your order may arrive in multiple shipments depending on item availability. You may check the status of your order through the tracking portal.

If you have not received your order within 48 hours of delivery confirmation, please contact us at service@bbcicecream.com

Please immediately contact us for assistance at service@bbcicecream.com